Your race is more than a finish line. Let’s find your place in Race Chase. Choose cross-country or downhill, then open Racer Chase. Pick the season and class you want to follow. Tap a racer to explore their results and season performance. Looking for a specific race? Open Events and choose the event. Check the class and published results before comparing finishes. Coverage depends on the official data available, so a missing result doesn’t always mean a missing ride. That’s your first lap. Now follow the whole chase.
Read the steps
Choose Cross-Country or Downhill.
Open Racer Chase and select the season and championship class.
Open a racer to explore their profile and published results.
For a specific race, open Events, select the event, and check the class.
Results and available views depend on the discipline and published event data.
Riders & fans
Build your personal chase
Keep the racers and stories you care about close.
Read the steps
Choose your discipline and open My Chase.
In the XC view, choose Follow and search by name, team, or class.
Use the save or follow control beside an item to add it.
Return to My Chase to revisit saved items; use the same control to remove one.
XC and downhill keep separate favorites. Favorites are stored on this device; do not rely on account sign-in to transfer them.
Two racers. One view of the season. In cross-country, open My Chase and choose Compare. Select the two racers you want to see side by side. Check the season, then explore their results and performance. When your matchup is ready, use the share control to create a card and choose where to send it. Comparing downhill runs? Use racers from the same round, course, and class, and check that official timing is available. Follow the whole chase, one matchup at a time.
Read the steps
In Cross-Country, open My Chase and choose Compare.
Choose the two racers you want to compare.
Check the selected season and review the displayed results.
Choose Build + Share Matchup, then choose a destination in your device’s share options.
Downhill timing comparisons need matching round, course, and class, plus available official timing.
What turns a finish into Race Chase points? In cross-country, your official finishing position gives you a base score. That score is multiplied by the event’s published Race Chase value. Cross-country Olympic and short-track results combine only within the same championship class. Open How the Chase Works to see the rules, then check the event and class behind your total. Team Chase is separate: its official score uses the team’s ten highest individual race-point results. One racer can contribute more than one finish.
Read the steps
Select Cross-Country and open How the Chase Works.
Find the official finishing position and discipline for the result.
Check the event’s published Race Chase value.
Review the class total: eligible XCO and XCC results combine only within the same championship class.
Team Chase has a separate score: the ten highest individual race-point results for the team. One racer may contribute multiple finishes.
Downhill comes down to the final run. Choose Downhill in Race Chase, then open your class leaderboard. Your official final placing earns position points, multiplied by the published event value. Seeding sets the start order; it does not add Chase points. Open an event to explore the results, and use available splits to see where time was gained or lost. For a meaningful run comparison, match the round, course, and class. Now you know what moved the leaderboard.
Read the steps
Choose Downhill and open the relevant class leaderboard.
Open the event and review the official Final results.
Where available, inspect checkpoint splits and segment information.
Compare racers from the same round, course, and class.
Seeding determines start order and does not earn Chase points. Missing splits cannot be reconstructed from a finish time alone.
Riders & teams
Claim your racer profile
Connect your account to the correct existing racer record.
Your results already tell a story. Claim your racer profile to make the introduction yours. Open Account and sign in. Choose Claim a profile, then select the correct existing racer. Add the requested verification and a current headshot. Read the media release before signing. For a minor, a parent or guardian needs to complete the appropriate steps. Submit your request, then check its status in Profile. Once approved, choose Customize My Profile. A claim connects your identity; it does not change official race results.
Read the steps
Open Account and sign in or create an account.
In Profile, choose Claim a profile and select the correct existing racer.
Provide the requested verification and current headshot. Read the media release before signing; a parent or guardian must handle a minor’s claim.
Submit and return to Profile to check the claim status. Once approved, open Customize My Profile.
Submitting a claim does not approve it immediately or change official race results. Do not create another racer record to work around a pending claim.
Riders & teams
Request access to your team
Help Race Chase identify the right team representative.
Read the steps
Switch to Cross-Country and sign in through Account.
Open Profile and choose Claim a team.
Select the exact team name and provide the authorized director or manager’s details.
Submit the request and check its status in your account.
Claims are reviewed. A team claim does not automatically grant access to every racer’s profile or official results.
Riders & fans
Choose your alerts
Control the updates that reach your phone.
Read the steps
Open Account and find Alerts.
Choose the notification categories you want.
Use the enable control and allow notifications when your phone asks.
If phone permission is off, open notification settings and enable the permissions you want.
Phone permissions and in-app preferences both matter. A favorite does not guarantee an alert for every result or event.
Riders & fans
Find race coverage
Get from the event to its available coverage.
Read the steps
Open the relevant event or Race Day view.
Check the event date and the coverage links shown.
Open the available broadcast or replay link.
If a link is missing or incorrect, report the event name, date, and page through Support.
Not every event has a stream, replay, or live timing. A leaderboard update is not a promise of live video.
Everyone
Report a missing or incorrect result
Give the support team enough information to verify a correction.
Read the steps
Open Account → Support, or the Race Chase contact page.
Choose Race result issue.
Add the event name, date, discipline, class, and racer name or profile link.
Explain what is shown and what should be shown; include a link to the official published results when available.
Use the organizer or timing provider for disputes about the official result itself. Race Chase support can review how published information appears in the app.
Organizers
Prepare event information for review
Make your event and official results easier to verify.
Organizing a race? Help people find the whole story. First, check whether your event already appears in Race Chase. Gather the event name, dates, venue, discipline, classes, and official event page. For results, include the published final-results link. Open Race Chase Support and explain whether you’re requesting event inclusion or correcting an existing record. For a correction, name the racer and class, and describe what should change. Inclusion is reviewed, not guaranteed. Keep using your event’s normal registration and timing systems. We’ll help connect the results to the chase.
Read the steps
Check whether the event already appears in Race Chase.
Gather its official name, dates, venue, discipline, classes, and public event link.
Gather the official final-results link and any approved public coverage links.
Contact Race Chase with those details and clearly state whether you are requesting inclusion or correcting an existing event.
Inclusion and event value are reviewed, not guaranteed. Continue to use your event’s registration and timing systems for race operations.
Everyone
Resolve account and access problems
Check the account behind your profile claim.
Read the steps
Sign in using the same method and account you used for the claim.
Open Profile and refresh the claim status.
If the claim is pending, allow for review; if rejected or attached to the wrong racer, contact Support.
Include the screen, device, and steps that led to the problem.
Never send your password, full license number, or private sign-in codes in a support message.
